FAQ — Computer & Electronics Repair in Gilroy, CA | Robot Shark

Question 1

What is the best computer repair shop in Gilroy, CA?

Accepted Answer

Robot Shark is Gilroy's top-rated computer repair shop, serving the South Bay since 2012. We're a multi-year Best of Gilroy award winner with hundreds of five-star reviews. We repair laptops, desktops, Macs, gaming PCs, gaming consoles, phones, and tablets — all with transparent pricing and a 30–90 day warranty. Our shop is located at 7454 Monterey St, Gilroy, CA 95020.

Question 2

Where can I get affordable computer repair in Gilroy?

Accepted Answer

Robot Shark offers some of the most competitive repair pricing in Gilroy and the South Bay. We charge a low-cost diagnostic fee and provide a flat-rate quote before any work begins — no surprise charges. Most common repairs like screen replacements, virus removal, RAM upgrades, and SSD installs are priced to beat the big-box chains. Call (408) 337-8970 for a free estimate.

Question 3

Where can I get my computer fixed in Gilroy, CA?

Accepted Answer

Bring your computer to Robot Shark at 7454 Monterey St, Gilroy, CA 95020. We're open Monday–Friday 1–7 PM and Saturday 1–6 PM. We repair all brands — Windows PCs, MacBooks, gaming desktops, and laptops. Walk-ins are welcome, or call (408) 337-8970 to schedule a drop-off.

Question 4

How long does a computer repair take?

Accepted Answer

Many repairs are completed same-day, including screen replacements, virus removal, and hardware upgrades like RAM and SSD installs. More complex repairs — motherboard work, data recovery, liquid damage — typically take 1–3 business days. We'll give you an honest timeline upfront when you bring your device in.

Question 5

How much does computer repair cost in Gilroy, CA?

Accepted Answer

Pricing depends on the repair, but Robot Shark is known for fair, transparent rates. Diagnostics start at a low flat fee. Common repairs: screen replacements from $79, virus removal from $69, SSD upgrades from $89, RAM upgrades from $49. We always quote before we start — you'll never be surprised by the final bill. Call (408) 337-8970 for a specific estimate.

Question 6

Do you offer a warranty on repairs?

Accepted Answer

Yes. Robot Shark backs all repairs with a 30–90 day warranty depending on the service. If the same issue returns within the warranty period, we'll fix it at no additional charge. We stand behind our work.

Question 7

Do you repair gaming consoles like PlayStation, Xbox, and Nintendo Switch?

Accepted Answer

Yes — gaming console repair is one of our specialties. We fix PlayStation 4 and 5, Xbox One and Series X/S, Nintendo Switch, and Steam Deck. Common repairs include HDMI port replacement, disc drive repair, overheating and fan issues, joystick drift, and motherboard-level micro-soldering. Most console repairs are completed within 1–3 business days.

Question 8

Can you build or repair a custom gaming PC in Gilroy?

Accepted Answer

Absolutely. Robot Shark builds custom gaming PCs from scratch to your budget and performance goals — we handle component selection, assembly, cable management, and benchmarking. We also repair existing gaming desktops and upgrade them with new GPUs, CPUs, RAM, and NVMe storage. Whether you want a budget 1080p build or a high-end 4K rig, we can help.

Question 9

Who does the best gaming PC and console repair near Gilroy, CA?

Accepted Answer

Robot Shark is the South Bay's go-to shop for gaming PC and console repair. We've been building and repairing gaming rigs since 2012, and our technicians are enthusiasts themselves. We handle everything from GPU swaps and thermal paste reapplication to board-level soldering on consoles. Check our Google reviews — our gaming customers consistently rate us five stars.

Question 10

Can you fix a water-damaged phone or laptop?

Accepted Answer

Yes. Bring your water-damaged device in as soon as possible — the sooner we assess it, the better the recovery odds. We perform board-level cleaning, corrosion removal, and component-level diagnostics on water-damaged phones, tablets, and laptops. Don't put it in rice — bring it straight to us.

Question 11

Do you offer data recovery services in Gilroy?

Accepted Answer

Yes. We recover data from failed hard drives, SSDs, and devices damaged by water or physical impact. We'll diagnose the drive and walk you through recovery options and pricing before any work begins. If we can't recover your data, you don't pay for the attempt.

Question 12

Can you remove viruses and malware from my computer?

Accepted Answer

Yes — virus and malware removal is one of our most common services. We scan, clean, and harden your system against future threats. We also check for rootkits, spyware, and ransomware. After cleaning, we'll recommend free security tools to keep your machine protected going forward.

Question 13

Do you offer cybersecurity services for small businesses in Gilroy?

Accepted Answer

Yes. Robot Shark provides cybersecurity services tailored for small businesses — network security assessments, firewall setup, endpoint protection, employee security training, and incident response. We help Gilroy-area businesses protect their data and stay compliant without enterprise-level complexity or cost.

Question 14

Do you offer on-site IT support in Gilroy and the South Bay?

Accepted Answer

Yes. We provide on-site IT support for homes and small businesses throughout Gilroy, Morgan Hill, San Jose, Santa Cruz, and Hollister. Services include network setup and troubleshooting, Wi-Fi optimization, printer setup, virus removal, hardware installation, and general tech support. Call (408) 337-8970 to schedule a visit.

Question 15

Do you repair MacBooks and Apple devices?

Accepted Answer

Yes. We repair MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Studio. Common Mac repairs include screen replacement, keyboard replacement, battery service, SSD upgrades, and logic board repair. We're not an Apple Authorized Service Provider, but our technicians have years of hands-on Mac experience and we often turn repairs around faster than Apple's own service.

Question 16

Where is Robot Shark located and what are your hours?

Accepted Answer

Robot Shark is located at 7454 Monterey St, Gilroy, CA 95020 — right in downtown Gilroy. Hours: Monday–Friday 1–7 PM, Saturday 1–6 PM, Sunday closed. Call us at (408) 337-8970 or email robotsharkrepair@gmail.com. We serve Gilroy, Morgan Hill, San Jose, Santa Cruz, Hollister, and Los Gatos.

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